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If you haven't used your account before, default username and password is your student number prepended by std. So if your student number is 123456, your username and password should be std123456. I recommend changing this password to a simple password that you can remember. You should also change your email address to an email address you check often.
If you have registered this semester, it might take couple of weeks after your registration for your moodle account will be ready. Please do not send an email unless it has been two weeks.
Forgot password works: if you can access your registered email address at moodle (default is student email), you could use forgot password link to get your password.
If you are still having trouble with your account, please send an email to email@example.com with your student number, name and surname along with your request (new account or password problem). We will try to solve your problems within couple of days.